Privacy Policy

Last Updated: November 2, 2024

At Cosurf ("we", "our", or "us"), we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Chrome extension and related services ("Service"). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the Service.

1. Age Restriction

Our Service is intended for users who are at least 13 years of age. We do not knowingly collect personal information from children under 13. If you are under 13, please do not use the Service or provide any personal information to us.

2. Information We Collect

2.1 Personal Information

When you use our Service, we may collect:

  • Basic account information (name, email address, password)
  • Payment information (processed through our payment provider)
  • URLs of accessed tabs
  • Chat messages and queries
  • Approximate location based on IP address

2.2 Technical Information

We automatically collect certain information when you use our Service, including:

  • Device information (type, model, operating system)
  • Browser information and settings
  • IP address
  • Usage data (features used, time spent, interactions)

3. How We Use Your Information

We use the collected information for various purposes:

  • To provide and maintain our Service
  • To process your payments
  • To send you marketing communications
  • To analyze usage patterns and improve our Service
  • To detect, prevent, and address technical issues
  • To comply with legal obligations

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Service and hold certain information. Cookies are used for:

  • Authentication and security
  • Analytics and performance monitoring
  • Advertising purposes

5. Information Sharing and Disclosure

We may share your information with:

  • Third-party service providers (analytics, payment processing)
  • Law enforcement agencies when required by law
  • External parties in the event of a successful business transfer

6. Data Security

We maintain a comprehensive security program and implement industry-standard measures to protect your information, including:

  • End-to-end encryption for all data transmission using TLS/SSL protocols
  • Enterprise-grade DDoS protection and threat mitigation systems
  • Advanced encryption for sensitive data at rest using industry-standard algorithms
  • Secure, access-controlled database infrastructure with regular security audits
  • Strict access controls and authentication mechanisms for all systems
  • Continuous monitoring and automated threat detection
  • Regular backup procedures with encrypted off-site storage

While we implement these security measures to protect your information, please note that no method of transmission over the Internet or electronic storage is 100% secure. We continuously evaluate and enhance our security practices to protect your data, but we cannot guarantee absolute security.

7. Data Retention and Deletion

We retain your personal information until you request its deletion. To request deletion of your data:

  • Email your request to [email protected]
  • We will process your request within 72 hours
  • You will receive confirmation once your data has been destroyed

8. Communications

By using our Service, you agree to receive marketing and other communications from us. Currently, we do not provide the option to opt out of non-essential communications while maintaining an active account.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at [email protected].